Learning Technologies has gotten a number of Blackboard tickets in recent weeks related to caching issues with the Blackboard site. If you are running into problems with elements disappearing, items not displaying properly, or just general weirdness, you may just need to clear your cache. Here’s how you do that:
- Clearing Your Cache in Chrome
- Clearing Your Cache in Firefox
- Clearing Your Cache in Edge
- Clearing Your Cache in Safari
Those using integrations in Blackboard may also want to ensure that third-party cookies are set to “allowed” in the browser settings, as this can also cause issues. You can find additional browser support as well as instructions for enabling third-party cookies on the Blackboard Browser Support page.
Still acting strange? Another common problem is browsers not being up to date. Check your browser to make sure you are running the latest version.
If issues persist after clearing your browser cache, enabling cookies, and ensuring that your browser is up-to-date, please contact us for further assistance.
